- If for any reason you aren’t completely satisfied or you change your mind, you may return any product in its original condition for a full refund or replacement (as appropriate) within 30 days. Original condition means that there is no damage to the product and the product’s packaging has not been opened, used or damaged and the product is in a re-saleable condition.
- We are unable to take returns on products not purchased online at tario.co.uk. If you purchased a product at one of our authorised retailers or counters, please contact them directly.
You are entitled to a refund where the products are returned to us within 30 days of purchase. After 30 days, you are entitled to a replacement product only.
If your package is visibly damaged on delivery, please ensure you sign for the package as “received damaged” on delivery.
If your goods are received as faulty or damaged once opened, please contact us at firstname.lastname@example.org within 48 hours of receiving your order.
Note – we may require images of any damage for our records.